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Support

Write to us with the contact form. No account is needed to ask, and the answer comes by email. We usually reply within two business days. Our address is support@0bridge.dev.

Found a bug or have an idea, and signed in? Send it as feedback: the dashboard's Feedback button, 0b feedback, or ask your AI tool to report it.

Common questions#

  • A service won't connect. Run 0b connect <service> again, or reconnect it in the dashboard under Connections. If the sign-in page shows an error, send us the service name and the error text.
  • My AI tool doesn't show the tools. Restart the tool after 0b setup, and check 0b status. For Claude and ChatGPT, remove and re-add the custom connector.
  • Remove 0bridge's access to a service. Disconnect it in the dashboard or with 0b disconnect <service>. This deletes its tokens. You can also revoke it on the service's side (Slack: Settings → Manage apps; Google: myaccount.google.com/permissions).
  • Delete my account. In the dashboard under Settings. It deletes your account, your connections and their stored tokens, your vault, conversation history, personal files, profile, memory and skills, agent data, projects and activity log. Encrypted backups age out within 28 days (weekly ones within 12 weeks).
  • Continue a session in another tool. See Resume anywhere. If a reference like 0b:k3f9x2 isn't found, check that history is on for the machine where it ran (0b history on) and that it has uploaded (0b history sync).
  • Start agents from my phone. See Your agents from your phone. It is off until you turn it on in the dashboard and on the machine.
  • Report a security issue. Use the contact form with Security report as the topic: it goes privately to the team and is answered first. Please don't post it publicly first.